Fair Play Scoreboards Help Center: Your Ultimate Knowledgebase for Scoreboard Solutions

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    • Popular Articles

    • How do I find the Model Number and Sales Order of my Fair-Play Scoreboard?

      The model number and sales order are found on the ID Label located on the right side of the scoreboard. Note: The model number is cross‐referenced in the control user manual to a board type. The board type is then programmed into the control to run ...
    • How do I change the group number on my scoreboard?

      ​ MP-80 Press Menu. Press More twice. Select Equipment Setup. Select Wireless. Select Scoreboard. Select Group Number. Enter the new group for the scoreboard on the keypad and press ENTER. The Scoreboard ID will show on the scoreboard or boards. Once ...
    • Random LED’s, scoreboard not functioning correctly.

      Verify that the control is operating properly.   Check power at the control.   Check data cable — cable, plug and connectors. Verify that the control is programmed for the correct sport or scoreboard type. Refer to the control user manual for ...
    • What are the help desk hours?

      We are open Monday through Friday, 7:00 am to 5:00 pm Central. Help Desk Phone: (800) 462-2716 Help Desk Email: productsupport@fair-play.com
    • How do I find my Fair-Play Dealer?

      If you need help with a Fair-Play product, it's important to know that you can find a local service agent on the Fair-Play website. By entering your zip code on the Fair-Play dealers page, you can quickly and easily locate a service agent near you. ...