When a Fair-Play scoreboard is disconnected from the control module (i.e. MP-70, MP-50) a single segment of LED's will rotate around the board.
Basic Troubleshooting
- Is the scoreboard controller on?
- Yes - skip to step 2
- If the controller is off, make sure power switch is on and the controller is plugged in to an AC wall outlet or charged if you have the battery option.
- Is the 1/4" mono cable plugged into the scoreboard 1 or scoreboard 2 port on the back of the controller?
- Yes - skip to step 3
- No - Locate the mono cable and plug it to either scoreboard 1 or scoreboard 2 ports on the controller.
- Is the 1/4" mono cable plugged into the scoreboard?
- Yes - skip to step 4
- No - Locate the mono cable and plug it into the scoreboard.
- Move the 1/4" mono cable from scoreboard 1 port to scoreboard 2 port on the controller. Does the scoreboard connect?
- Yes - Your controller has a bad port and should be sent for repair. Contact productsupport@fair-play.com to start the return process.
- No - Skip to step 5. Skip to advanced troubleshooting or contact your local dealer.
- If you have a second controller try connecting it to the scoreboard. Does the scoreboard display numbers?
- Yes - The other controller has two bad ports and should be sent for repair. Contact productsupport@fair-play.com to start the return process.
- No - Skip to advanced troubleshooting or contact your local dealer.
Advanced troubleshooting - (for users that are more familiar with the components inside the scoreboard)
- Is the "Data In" port populated on driver 1 in the scoreboard?
- Yes - skip to step 2
- No - Find the data cable and plug it into the driver board.
- If your scoreboard has multiple driver boards, remove the cable plugged into driver 1 and plug it into driver 2. Does the scoreboard display numbers?
- Yes - Driver 1 has a bad data input port and should be repaired or replaced.
- No - Its likely that you have a bad cable. Either the one connected to the driver or running from the scoreboard to the controller.